Shipping policy
Shipping Policy – Chloebag
At Chloebag, we’re committed to delivering your order quickly, safely, and with care. We offer free worldwide shippingon all orders.
Processing Time
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All orders are processed within 2–5 business days.
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During busy seasons or holidays, processing may take up to 10 business days.
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Orders are processed Monday through Friday (excluding weekends and holidays).
Estimated Shipping Times
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USA: 7–14 business days
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UK & Europe: 10–14 business days
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Australia & New Zealand: 10–21 business days
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Rest of World: 15–30 business days
Please note: These estimates do not include processing time.
Tracking
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Once your order has shipped, you’ll receive a tracking link via email.
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It may take a few days for tracking updates to appear. If tracking hasn’t updated within 5 business days, feel free to contact us.
Customs & Duties
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Depending on your location, your order may be subject to import taxes or customs fees.
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These charges are the responsibility of the customer. We recommend checking with your local customs office for details.
Lost, Stolen, or Damaged Packages
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Chloebag is not responsible for lost, stolen, or damaged packages once shipped.
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We recommend selecting Shipping Protection at checkout to ensure your order is covered during transit.